Cancellation
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Cancelled rentals will be charged a 10% processing fee if canceled before 24 hours of the specified rental time.
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If Cancellations are less than 24 hour notice a refund will not be issued.
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Cancellations due to inclement weather or river conditions will be made using contact information provided. Vouchers will be issued for a future date.
Rules for Kayak Rentals:
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Ages 13-15 – May be in a solo kayak, but must be accompanied by a parent or guardian on the water. Must also have parent or guardian sign an Acknowledgement & Assumption of Risk Form.
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Ages 16-17 – May be in a solo kayak on water alone, but parents or guardians must sign an Acknowledgement & Assumption of Risk Form.
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Ages 18+ – Must sign an Acknowledgement & Assumption of Risk Form.
*Weight limit is 325 pounds for solo kayaks.
Rules for Stand Up Paddle Board Rentals:
You must be 16 years or older to rent a stand up paddle board.
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Ages 16-17 – May go out on a stand up paddle board alone, but a parent or guardian must sign an Acknowledgement & Assumption of Risk Form.
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Ages 18+ – Must sign an Acknowledgement & Assumption of Risk Form
Weather/ Water Conditions
We closely monitor weather and river conditions, including river flow.
River flow is measured in cubic feet per second and it’s one of the key indicators of river conditions. We follow a standard rule of 27 kcfs or 27 thousand of cubic feet per second. This means we do not allow kayakers in the water when the flow is above 27 kcfs. We use a hydrograph provided by the U.S. National Weather Service (NWS) and National Oceanic and Atmospheric Administration (NOAA) to determine water conditions. Check out the following link to view a hydrograph for part of the Allegheny River: http://ow.ly/OWmOF
